In the case of cancellations made by the customer for rentals at Hokkaido Rent-a-car or Sapporo Rent-a-car locations, a cancellation fee will be charged based on the rates below.
Please Note: If you do not show up without notifying us more than one hour after the reserved pick-up time, we will regard this as a cancellation.
|Cancellation 7 days before the rental date||No charge|
|Cancellation 3 to 6 days before the rental date||20% of the Base Rental Fee|
|Cancellation 2 days before the rental date||30% of the Base Rental Fee|
|Cancellation on the rental date||50% of the Base Rental Fee|
We're sorry, but we cannot give refunds for early returns.