Choinori Rent-a-Car

Cancellation Policy

Cancellation Fee

In the case of cancellations made by the customer for rentals at Hokkaido Rent-a-car or Sapporo Rent-a-car locations, a cancellation fee will be charged based on the rates below.

Please Note: If you do not show up without notifying us more than one hour after the reserved pick-up time, we will regard this as a cancellation.

Cancellation 7 days before the rental dateNo charge
Cancellation 3 to 6 days before the rental date20% of the Base Rental Fee
Cancellation 2 days before the rental date30% of the Base Rental Fee
Cancellation on the rental date50% of the Base Rental Fee

We're sorry, but we cannot give refunds for early returns.